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                       FileZerver README File
                               V3.00
                          April 25, 2001  
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 Welcome to the README file for FileZerver and related products. This 
 README file contains the latest information about the FileZerver 
 software, and includes product enhancements, tech tips, system limits, 
 string characteristics, updating the FileZerver firmware, and any 
 additional information applicable to the new release. When you have 
 finished reading about the new release, you can Back out of this  
 document and click on the link to access and download it.


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                             Contents
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Section 1: FileZerver Firmware
Section 2: FileZerver Enhancements
Section 3: FileZerver Fixes
Section 4: FileZerver Tech Tips
Section 5: FileZerver General Technical Information
Section 6: FileZerver ACL Usage 
Section 7: The FileZerver Manual

 
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                     Section 1: FileZerver Firmware
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 Firmware Version:  3.00
 Release Date:  04/23/2001 
 File Name:  ftp://www.microtest.com/pub/filezerver/fzimg300.bin 
 Previous Release:  2.01
 Products Affected:  FileZerver
 NAS Web Address:  http://nas.microtest.com/support/ 
                   http://www.zerver.com


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                   Section 2: FileZerver Enhancements 
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* Multi-Protocol File-Level Security - In addition to share-level 
  security, this new feature provides security applicable at the file 
  and folder level for Windows NT, NetWare and Macintosh users.

* Dynamic RAID Expansion - enables admin to dynamically increase or 
  decrease RAID capacity.

* SmartMirror - provides an additional level of data protection. 
  FileZerver's suite of backup tools now includes the SmartMirror tool,
  which greatly increases the speed of the backup process by using a 
  two-way data transfer scenario. 

* Tape Backup Scheduling - provides the ability to schedule backup 
  tasks to automatically take place on the dates and at the times you 
  choose.

* Server Event Notification via SNMP Traps - expands server event 
  notification to include the sending of asynchronous messages to a
  system running SNMP management software. Previous versions supported
  only email notification of server events. 

* Kernel-level NFS v3.0 Server - provides support for Solaris clients, 
  and improved performance.

* Large File Support - FileZerver now supports file sizes up to 2 
  Terabytes.

* On-line help now includes a table of contents that is accessible 
  from every help page.

* CD/DVD Loader support - FileZerver CD/DVD Loader now provides support
  for European and Asian language CDs.

* LCD Panel and Keypad Support - FileZerver now offers an optional LCD 
  Panel and Keypad for interactive configuration (IP addressing) and 
  system management.

* Cyclone II Motherboard Support - FileZerver supports the new Cyclone 
  II motherboard from Microtest, as well as the original Cyclone 
  motherboard. 


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                     Section 3: FileZerver Fixes 
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 * Virtual Memory

  Symptom:  Unable to create a virtual memory partition after RAID 
            group creation.
  
  Resolution:  Install the FileZerver v3.00 release. Virtual memory 
               partitions can now be created at any time, on any of the
               available hard drive partitions.


* Share Backup Using Backup Exec

  Symptom:  The FileZerver Backup Exec Agent is configured to export 
            all shares to the Backup Exec Server. A backup of a share 
            using Backup Exec results in no saved file data.

  Resolution:  Install the FileZerver v3.00 release. All selected 
               share data is now successfully saved using Backup Exec.


* Browsing using FileZerver Default Name

  Symptom:  Change the name of the FileZerver from its default name. 
            Attempts to browse to the FileZerver using the default name
            fail.

  Resolution:  Install the FileZerver v3.00 release. The default name 
               of the FileZerver can be used to access the unit if the 
               client is on the same network as the FileZerver.


* Total Storage Size Display in Storage Wizard

  Symptom:  The total storage size value in the Storage Wizard shows a 
            negative value.

  Resolution:  Install the FileZerver v3.00 release. The total storage 
               size value is now correct.


* Initial Setup RAID Creation

  Symptom:  Use Initial Setup to create a RAID group. The available 
            space is 5% less than the theoretical limit.

  Resolution:  Install the FileZerver v3.00 release.   The available 
               space now correctly matches the theoretical limit.


* Inactive Users Not Removed

  Symptom:  Integrate the FileZerver into an NT domain or NDS tree and 
            enable "Remove Inactive Users" using the General System 
            Information tool. Domain or NDS users that no longer have 
            an active connection are retained in the FileZerver Users 
            List.

  Resolution:  Install the FileZerver v3.00 release.  Inactive Domain 
               or NDS users will be removed from the FileZerver Users 
               List within 30 minutes.


----------------
ZerverView Fixes
----------------

 Symptom:  If the FileZerver's IP address is set to a value that is 
           not within the same subnet as the workstation, the 
           FileZerver Status light is green, but the FileZerver is 
           inaccessible.

 Resolution: Install the ZerverView 5.06 release.  The IP address 
             can now be reset using ZerverView.


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                     Section 4: FileZerver Tech Tips
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- User Quotas - 
  On the FileZerver, the storage of a file subtracts from the quota of
  the owner of the file. But, the storage of the filename subtracts 
  from the quota of the owner of the directory in which the file will 
  be created and stored.

  User A creates a directory. User B then tries to create a file in 
  that directory.

    If User A is out of quota space, User B will be unable to create 
    the file.

    If User A has quota space, but User B does not, User B will be able 
    to create the file, but will be unable to put anything in it. This 
    will result in a 0 length file.

  This can also happen if User B created the directory.  Directory 
  space is allocated in chunks of from 1k to 5k. It is possible that 
  there would be enough room in the directory to create the filename, 
  but not enough room to store data in the file.


- User Quotas with Domain Integration Enabled -
  When Domain integration is enabled, the quotas applied to individual 
  users will not have any effect. All users will be treated as 
  "Everyone" and will be subject to the public quota assignments.


- NWAdmin -
  It is possible that NWAdmin will not always display the object 
  details of the server or volume objects. You might see one of these 
  error messages:

    Error message on Win98 w/client32 v3.20:
        The selected server can't be found 
    Error message on Win NT4 w/client32 v4.70:
        Network error... error code 0:0x8884

  This can happen if the FileZerver has been installed into the NDS 
  Tree using IP. The workaround is to use Network Neighborhood to 
  access the FileZerver before trying to browse the FileZerver's 
  associated objects.


- Windows NT / Windows 2000 -
  Both of these versions of Windows may refuse to allow a connection to 
  a FileZerver with a different username than the one you used to log 
  into the workstation. You have to log out of Windows, then log into 
  the workstation using the username with which you want to connect to 
  the FileZerver. Failure to follow this process may result in a denial
  of access rights or a credentials conflict error.


- Microsoft Networking - 
  If the name entered in the 'Workgroup' field does not already exist,
  and Master Browser is set to 'No,' the FileZerver will not create the
  workgroup.


- Status displayed for failed drives -
  It is possible for a failed drive to display as Status 'OK' on the 
  Devices page in the FileZerver Web browser interface.  This situation 
  may occur when an IDE drive has failed, but no data has been written 
  to it since the failure occurred.


- Available drive space -
  Drive space listed as Available or Free in Windows may not always be 
  accurate. Start a DOS 'command prompt' session, then use the 'dir' 
  command to display the correct information.


- Error displayed on the Shares Security page -
  The error message 'lang.shares.badcpath' is indicative of a failed 
  IDE or SCSI controller.


- Deleting or stopping a RAID group -
  When a user is actively copying files to a RAID group, it is not 
  possible to delete or stop the RAID group. Therefore, user access 
  must be halted when you want to delete or administer a RAID group. 


- Changing permissions of an active share -
  If a user is currently mapped to or accessing a share when the 
  share's permissions are changed, the user will retain his old 
  permissions until he disconnects from the share. When he reconnects 
  to the share, the new permissions will be in place.


- Tape Backup Eject Utility -
  The OnStream IDE tape drives do not support a software eject.


- Tape Backup -
  The OnStream IDE tape drive does not accurately report when the end 
  of tape is reached. This causes the Tape Backup Utility to identify 
  the tape media as corrupt. The Utility then tries to restart the 
  backup.  To use this drive to backup more than 14GB of data, use the 
  following command:

      http://zerver/admin/tape?tsize=14G

  This will instruct the Tape Backup Utility to write only 14GB of data 
  to one tape.

- User Login History -
  On a non-secure FileZerver, only login failures are recorded in the 
  User Login History tool. Additionally, multiple login attempts may be 
  displayed in the login history.


- MS Windows NT Clients for NetWare -
  MS Windows NT clients for NetWare are not supported.  Please use a 
  Novell client instead.


- Maxtor ATA/66 Disk Compatibility -
  An ATA/66 disk compatibility issue has been identified and published 
  by Maxtor, which has provided a utility to correct it. The problem 
  manifests itself in one of two ways:

     The system can hang during a power up,
                   or
     The system can hang during the first attempt to write to the 
     Maxtor IDE disk.

  According to Maxtor, the incompatibility exists with, but is not 
  limited to, the following chipsets:

     Intel 440TX, 440LX, 440BX
     VIA 586A, 586B, 596, 686
     SiS 5598, 5591, 5600, 530, 620
     ALi 1543C, 1533A-J, 1543A-F

  The host chipset and the Maxtor drives do not negotiate to the same 
  operating mode. It is necessary to force the drive to DMA/33 or 
  DMA/66 mode if using the DMA/66 channels.

  The compressed file to accomplish this change is presently located 
  at:

     http://www.maxtor.com/library/main.html/

  After extracting the UDMAUPDT.EXE file, build a ***clean*** DOS boot 
  disk and put the file on the disk.

  After boot, type UDMAUPDT by itself to display a list of options. 
  For example, the command line maupdt /dma:2 will set the drive to 
  UDMA33. Additional command options can be found in this utility's 
  Readme file.


- RAID Creation Tips -

  * A maximum of four RAID storage containers (segments or partitions) 
    can be created on each hard drive.
  * Failure of an IDE drive can cause the IDE channel to fail. 
    If your system has both Master and Slave drives on a single IDE 
    channel, it is recommended that the drives be configured in 
    separate RAID groups.

  IDE Cable recommendations: It is strongly recommended that you use 
  80-conductor IDE cables with all IDE drives. Failure to use the 
  cables recommended may result in an inability to access the IDE 
  drives. These cables are now recommended - and provided - by drive 
  manufacturers.


- UNC path recognition -
  The UNC path is not recognized in a NetWare Login Script (Novell 
  Technical Document 10054887). If you use a UNC path with the syntax 
  \\ServerName\volumename, it forces a bindery connection. Instead, 
  you should use a UNC path with the syntax 
  \\Tree_Name\.Volume_Object.context\directory_path
  to force an NDS  connection.


- RAID Reconfiguration Tips-
  * During the reconfiguration process, partitions being added are 
    shown as invalid until the process completes
  * During the initial portion of the reconfiguration process, the RAID
    group is not shown (approximately 5 seconds per device in the RAID)
  * If the reconfiguration is terminated and the recovery information 
    option was selected, the percentage complete will be inaccurate. 
    Example: If 80% was complete before the termination, the percentage
    when the process restarts will be shown as 0% instead of 80% but 
    will complete when the percentage complete is about 20%
  * Size and free space of the RAID are shown as 'N/A' during the 
    reconfigure process


- Large file Support -
  Macintosh, NetWare, Backup Exec, and HTTP do not support files 
  larger than 2GB.


---------------------------------------------
Setting Language Preferences for Web browsers
---------------------------------------------

Both Netscape and Microsoft distribute localized Web browsers. A 
localized Web browser sets the default language preference to the local 
language. If you are using a localized Web browser, there is no need to 
configure the browser with the settings described below.  FileZerver 
supports the default language settings of the Netscape and Microsoft 
Internet Explorer browsers. The FileZerver Web browser interface, 
version 3.00, has been localized to ten languages, including English, 
German, Italian, French, Spanish, Brazilian Portuguese, Japanese, 
Chinese (both simplified and traditional), and Korean. 

Web browsers default to the user's language preference setting. If a 
user's browser is set for any of the localized languages, the 
FileZerver interface will display in that language.

The instructions for configuring the two most popular Web browsers to 
another language are described below. Netscape's Communicator and 
Microsoft's Internet Explorer Web browsers can be configured to display 
a Web site that has been localized to a specific language. The 
instructions for configuring each Web browser are as follows:

For Netscape Communicator: 
  1. From the Edit menu, select the Preferences option. 
  2. Under the Category Navigator, select Languages. 
  3. Click on the Add button. A list of languages will display. Scroll 
     the list to find Chinese [zh-cn] or [zh-tw], English [en], French 
     [fr], German [de], Italian [it], Japanese [ja], Korean [ko], 
     Brazilian Portuguese [pt-br], or Spanish [es].

You can select more than one language by holding down the [Ctrl] key 
as you click on each selection. 

  4. If you have selected multiple languages, select the one you want 
     to use now, and click on the Up arrow to move it to the top of the 
     list. 
  5. Click on the OK button. 
  6. If you are using Chinese, Japanese, or Korean, you must have the 
     appropriate font set installed. Then, you have to select that 
     font. To select the font, from the View menu, select the Encoding 
     option. Select the appropriate font from the drop-down menu. 
  7. Access the FileZerver Web browser interface. It will display in 
     the language you selected and placed at the top of your language 
     list. 

If you are already in the FileZerver interface, click on the Reload 
button to display the interface in the preferred language.

For Microsoft Internet Explorer: 
  1. From the View menu, select Internet Options. 
  2. Click on the Languages button. 
  3. Click on the Add button. A list of languages will display. Scroll 
     the list to find Chinese [zh-cn] or [zh-tw], English [en], French 
     [fr], German [de], Italian [it], Japanese [ja], Korean [ko], 
     Brazilian Portuguese [pt-br], or Spanish [es]. You can select more 
     than one language by holding down the [Ctrl] key as you click on 
     each selection. 
  4. If you have selected multiple languages, select the one you want 
     to use now, and click on the Move Up button to move it to the top 
     of the list. 
  5. If you are using Chinese, Japanese, or Korean, you must have the 
     appropriate font set installed. Then, you have to select that 
     font. To select the font, click on the Fonts button. Select the 
     appropriate font from the Character Sets list. 
  6. Click on the OK button. 
  7. You can also select the character set from the View menu. Click on 
     the Fonts option. Select the appropriate font from the drop-down 
     list. 
  8. Access the FileZerver Web browser interface. It will display in 
     the language you selected and placed at the top of your language 
     list. If you are already in the FileZerver interface, click on the 
     Refresh button to display the interface in the preferred language.


-----------------------------------------------------------------------
           Section 5: FileZerver General Technical Information
-----------------------------------------------------------------------
 

------------------------
FileZerver System Limits
------------------------

* Published Shares: FileZerver can mount or share up to 250 shares 
  at one time.

* Defined users: Up to 1000 unique users can be created on FileZerver.

* Defined groups: Up to 125 unique groups can be created on FileZerver.

* Simultaneous Connections

     Product    RAM(MB)   Max. Connections
   FileZerver    64             254


------------------------------
FileZerver Admin Tools Strings
------------------------------

 The following is the list of valid characters for each configurable 
 text field available in the FileZerver Admin Tools.


General

    Text Field        Max Length       Valid Characters 
    ---------------------------------------------------------------
    Server Name            24       Alphanumeric and the dash (-). 
                                    The dash cannot be the first 
                                    or last character of the string 
    Share Name             12       Alphanumeric and the underscore


Users

    Text Field      Max Length  Valid Characters
    --------------------------------------------
    Login Name           24      Except "\/:,*?".
    User's Full Name     49      Except "?*\"\/<>`',:&".
    Password             15      Except "?*\"\/<>`',:&".


Groups

    Text Field      Max Length  Valid Characters
    --------------------------------------------
    Group Name          24      Except "\/:,*?".


Static IP

    Text Field      Max Length  Valid Characters
    --------------------------------------------
    IP Address          15      IP Address Format
    Subnet Mask         15      IP Address Format
    IP Broadcast        15      IP Address Format
    Default Gateway     15      IP Address Format
    Domain Name Server  15      IP Address Format
    Domain Name         15      Alphanumeric and -.
    WINS Server         15      IP Address Format


Network - CIFS Server
    Text Field      Max Length  Valid Characters
    --------------------------------------------
    Workgroup/Domain    15      Alphanumeric and "!@#$%^&"()-_'{}.~".
    Primary Domain      15      Alphanumeric and "!@#$%^&()-_'{}.~".
    Controller  
    PDC IP Address      15      IP Address Format


--------------------------------
Updating the FileZerver Firmware
--------------------------------  

  Updating the FileZerver Firmware Using ZerverView:

  1. Download the latest FileZerver image file from the Microtest NAS 
     Web site at nas.microtest.com, or www.zerver.com.
  2. Download the latest ZerverView software from the Microtest NAS Web 
     site, or load the FileZerver Companion CD into the CD-ROM drive on 
     your workstation. The CD will autoload. Select the Install Zerver- 
     View option from the Main Menu to begin the ZerverView 
     Installation procedure.
  3. ZerverView should be installed on a workstation running Windows 
     95, 98, NT, or 2000 Professional. It is preferable to install 
     ZerverView on a workstation that is on the same segment of the 
     subnet as the FileZerver. If you are installing ZerverView from 
     the self-extracting EXE file you downloaded, double-click on the 
     EXE file to begin the ZerverView installation.
  4. When the Setup Wizard appears, follow the instructions on each 
     screen.
  5. The Setup Wizard completes the installation. The final screen 
     offers you the option of restarting your system now, or at a 
     later time. If you are reinstalling ZerverView, you may not 
     be prompted to restart your system.
  6. When you start up ZerverView, a splash screen displays while 
     ZerverView is discovering all the Zervers on the same segment of 
     the subnet as your workstation. The ZerverView screen displays a
     list of the discovered Zervers.
  7. Select the FileZerver you want to update and click on the Reflash 
     icon (with the lightning bolt), or select the "Reflash Firmware" 
     option from the ZerverView Options menu. If the FileZerver is not 
     listed in the main window, enable the "Discovery via Microsoft 
     Browsing" option from the ZerverView Options menu and force a 
     discovery by selecting the "Refresh" option from the ZerverView 
     Options menu.
  8. When the File Open dialog displays, locate the FileZerver 
     firmware reflash file you downloaded from the Web site. Select 
     the file and click on the Open button.
  9. When the Reflash Firmware information screen is displayed, click 
     on the Reflash button to begin the reflash process. You will be 
     prompted for a Username and Password. Use the "admin" User Name 
     and Password. 
 
     Watch the Status section of the Reflash Firmware screen. It 
     describes what the FileZerver is doing and where it is in the 
     reflash process. You can follow the process by monitoring the 
     "Status" displayed in the Reflash Information screen on your  
     monitor, or by tracking the Status indicator LED (the leftmost 
     light) on the front of the FileZerver unit.

     ZerverView begins a countdown while it is waiting to receive 
     confirmation from the FileZerver that the reflash has been 
     completed. While the reflash is in progress, the Status light will 
     flash green and amber. The buttons on the Reflash Information 
     screen are grayed out during this process, so you cannot 
     accidentally interrupt the reflash. It is absolutely critical that 
     you do nothing that will stop this process, including removing 
     power from the unit. If you do, you will almost certainly damage 
     the electronics of the unit. 

     When confirmation of the reflash is received, ZerverView goes 
     through another countdown while it waits to receive confirmation 
     that the server has rebooted. During Reboot, the Status LED goes 
     from solid red to solid amber to solid green. The Continue button 
     on the Status screen is activated, allowing you to exit the 
     Reflash screen. The reboot will continue to completion. 

     When the reflash process has been successfully completed, a pop-up 
     displays to confirm it.


--------------------------------------------------------
Alternate Firmware Update Procedure Using Any FTP Client
--------------------------------------------------------

  First, download the latest FileZerver image file from the Microtest 
  NAS Web site. 

  1. Create an FTP connection to your FileZerver with any FTP client. 
     (If you don't have one, use the FTP client included on your 
     FileZerver Companion CD.)
  2. Log in using a user ID that has admin rights.
  3. Set the transfer mode to binary. 
  4. Transfer the image file to your FileZerver. 

     The examples below use a command-line client: 

         put fzimg201.bin FileZerverImage 
  5. After the FTP file transfer is complete, close the FTP 
     connection. FileZerver will automatically reboot after the image 
     transfer. This will take no more than 3 minutes. 

  NOTE: The Status LED will rapidly flash between green and amber 
        during the actual re-programming of the FileZerver. Do not 
        attempt to cancel or terminate the download, or remove power 
        from the FileZerver during this step. A partial or terminated 
        operation may result in corrupted flash memory.


--------------------------------------------
Updating Firmware Using Firmware Update Tool
--------------------------------------------

  A third firmware update option is available from the FileZerver Web 
  Browser interface in the Admin Tools. The Update Firmware tool in the 
  System Settings Tool Set allows you to indicate the location of the 
  new FileZerver image file. Then, you simply click on the Update 
  button to initiate the reflash process. The Status LED on the front 
  of the FileZerver unit goes through the light phases of a reflash as 
  described above.


- Post-update Resets -

  Please review the time, date and time zone settings, and the Language 
  feature in the General System Information tool. They might have 
  changed when the FileZerver was updated to version 3.0.


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                   Section 6: FileZerver ACL Usage
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* When adjusting the ACL for a directory in which files will be 
  created, the owner must have Full Control.

  If Full Control is being done by groups, rather than by enumerated 
  userids, it may be tempting to remove the user-owner entry from the 
  ACL. This is a problem because the owner permissions have a unique 
  role in the access permissions. They are checked first - before any 
  group permissions. The ACL for the directory will be applied as the 
  initial ACL for a newly created file.

  The symptom is that a member of a Full Control group for the 
  directory can create a file in the directory, but, as the owner of 
  the file with a unique permission field, that userid has no 
  permission to write the file. The result is either a zero-length 
  file, or no file at all.


* Generally, a file created by userid "JoeUser" is owned by "JoeUser."

  However, a file created by userid "JoeUser" in a Public share under 
  Samba/CIFS is owned by userid "public," not "JoeUser." A file created 
  using anonymous-FTP is owned by userid "guest." A file eated from a 
  Macintosh using a guest login is owned by userid "guest."

  Read access is also done as userid "public" and "guest" under those 
  circumstances, and Access Control Lists should be constructed 
  appropriately.


-----------------------------------------------------------------------
                    Section 7: The FileZerver Manual
-----------------------------------------------------------------------

Part Number:       2952-4515-01 Rev.01
Release Date:      04/30/2001
File Name:         FZMANUAL.PDF

-----------------------------------------------------------------------


Portions of the software used in this product are protected by the GNU 
Public License.  Please contact Microtest technical support if you 
would like further information.




